Bucketberry Privacy Policy

Last updated: October 3, 2026

This Privacy Policy describes how Bucketberry (“Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, make a purchase from Bucketberry.com, or otherwise communicate with us regarding the Site (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” means you as a user of the Services, whether you are a customer, website visitor, account holder, or another individual whose information we collect in connection with the Services.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that your personal information may be collected, used, and disclosed as described in this Privacy Policy.

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, Services, operational requirements, or applicable legal and regulatory requirements. When we make changes, we will update the “Last updated” date and take any other steps required under applicable law.

Personal Information We Collect

To provide our Services, we may collect personal information from different sources depending on how you interact with Bucketberry.

The types of personal information we may collect include:

Information You Provide Directly

Information submitted directly through our Site or Services may include:

• Name

• Billing and shipping address

• Phone number

• Email address

• Order details

• Payment confirmation details

• Account username or login information

• Information used for account verification or security

• Return and exchange information

• Customer support communications

• Product reviews, feedback, or other information voluntarily submitted by you

Some features of the Site may require certain information to function properly. If you choose not to provide required information, you may not be able to access or use those features.

Information We Collect Automatically

When you visit or interact with Bucketberry.com, certain information may be collected automatically.

This may include:

• IP address

• Device information

• Browser type

• Network information

• Pages viewed

• Products viewed

• Interaction with our Site

• Shopping activity

• Referral information

• Session information

• Cookies and similar tracking technologies

We may use cookies, pixels, web beacons, software development kits, and other similar technologies to collect information regarding your interaction with our Services.

Information From Third Parties

We may also receive information about you from third parties that help us operate and provide our Services.

These may include:

• Shopify, which powers or supports our online store

• Payment processors and payment gateways

• Shipping and logistics providers

• Order management and fulfilment partners

• Customer support service providers

• Analytics providers

• Advertising and marketing platforms

• Technology and cloud-service providers

Payment providers may collect information necessary to process transactions, such as payment information, billing details, or other transaction-related information.

When you interact with our advertisements, emails, website, or other marketing channels, we or our service providers may also collect information using cookies, pixels, SDKs, or similar technologies.

Information obtained from third parties will be handled in accordance with this Privacy Policy and applicable law.

How We Use Your Personal Information

We may use personal information for the following purposes:

Providing Products and Services

We may use your information to:

• Process and confirm orders

• Process payments

• Fulfil and ship purchases

• Send order-related notifications

• Manage customer accounts

• Provide customer service

• Facilitate eligible returns and exchanges

• Process Store Credit where applicable

• Manage transactions and order history

• Provide features and functionality available through our Site

Marketing and Advertising

We may use personal information for marketing and promotional purposes, including:

• Sending promotional emails

• Sending marketing or promotional messages

• Displaying advertisements

• Measuring advertising performance

• Personalising advertisements

• Recommending products

• Improving marketing campaigns

• Understanding customer interests and shopping behaviour

Where required by applicable law, we will obtain appropriate consent before sending marketing communications.

You may unsubscribe from promotional communications where an unsubscribe or opt-out facility is provided.

Security and Fraud Prevention

We may use personal information to help identify, detect, investigate, prevent, or respond to:

• Fraudulent transactions

• Suspicious activities

• Misuse of our Services

• Abuse of our Return or Exchange Policy

• Unauthorized account access

• Illegal or malicious activities

• Other security threats

If you create an account with Bucketberry, you are responsible for maintaining the confidentiality of your account credentials.

You should not share passwords or other account access information with unauthorized persons.

If you believe your account or personal information has been compromised, please contact us promptly.

Customer Support and Service Improvement

We may use personal information to:

• Respond to questions and complaints

• Provide customer support

• Resolve order-related issues

• Handle Return and Exchange requests

• Improve our products

• Improve customer experience

• Improve our website and Services

• Analyse customer interactions with our business

Cookies

Like many e-commerce websites, Bucketberry uses cookies and similar technologies.

Cookies may help us:

• Operate our Site

• Remember customer preferences

• Maintain shopping carts and sessions

• Improve website functionality

• Analyse website traffic

• Understand customer behaviour

• Measure advertising effectiveness

• Personalise content and advertising

Our store may use cookies associated with Shopify. Additional information regarding Shopify's use of cookies is available through Shopify's applicable cookie policies.

Most browsers automatically accept cookies by default.

You may be able to block, delete, or restrict cookies using your browser settings. However, doing so may prevent certain Site features from functioning correctly.

Blocking cookies may also not completely prevent information from being processed by advertising or technology partners where otherwise permitted by applicable law.

How We May Disclose Personal Information

We may disclose personal information where reasonably necessary to operate our business and provide the Services.

Recipients may include:

Service Providers

We may share information with service providers performing services on our behalf, including:

• Payment processing

• Website hosting

• IT management

• Data analytics

• Customer support

• Cloud storage

• Warehousing

• Order fulfilment

• Shipping and logistics

• Return processing

• Marketing services

Business and Marketing Partners

We may share certain information with advertising, analytics, and marketing partners to provide, measure, or personalise services and advertisements.

These partners may process information according to their own privacy policies and applicable law.

At Your Direction

We may disclose information when you request, authorize, or consent to the disclosure.

For example, information may be provided to logistics partners in order to deliver your order.

Affiliates and Business Operations

Information may be shared with affiliated businesses or entities where reasonably necessary to operate our business.

Legal and Business Requirements

We may disclose information where reasonably necessary:

• To comply with applicable laws

• To respond to legal processes or government requests

• To enforce our Terms of Service

• To protect Bucketberry's legal rights

• To protect customers or other persons

• In connection with corporate restructuring, mergers, acquisitions, financing, sale of assets, insolvency, or similar business transactions

Categories of Information That May Be Disclosed

Depending on how you use our Services, disclosed information may include:

• Contact information

• Order information

• Account information

• Shopping information

• Customer support information

• Usage Data

• Technical and network information

• Approximate location inferred from IP address

• Transaction-related information

Recipients may include:

• Payment providers

• Internet or technology service providers

• Fulfilment partners

• Shipping and logistics partners

• Customer support providers

• Analytics providers

• Marketing partners

• Business partners

• Affiliates

We do not knowingly use sensitive personal information for the purpose of unlawfully inferring personal characteristics.

Third-Party Websites and Links

Bucketberry.com may include links to websites, applications, social networks, or online services operated by third parties.

If you access a third-party service through our Site, that third party's privacy practices and terms will apply.

Bucketberry is not responsible for the privacy, security, accuracy, or practices of third-party websites or services that we do not control.

You should review the relevant privacy policies before providing personal information to third-party services.

Information voluntarily shared publicly or semi-publicly through social media or third-party platforms may also become accessible to other users or organizations.

Children's Privacy

Our Services are intended for general e-commerce customers and are not specifically directed toward children.

We do not knowingly collect personal information from children in violation of applicable law.

If a parent or legal guardian believes that a child has provided us with personal information inappropriately, they may contact us and request appropriate action, including deletion where applicable.

Data Security

We take reasonable administrative, operational, and technical measures intended to protect personal information.

However, no online system, method of transmission, or storage technology can guarantee absolute security.

Information transmitted over the internet may be subject to risks outside our control.

Customers should avoid sending highly sensitive or confidential information through insecure communication channels.

Data Retention

We retain personal information for as long as reasonably necessary for purposes such as:

• Maintaining customer accounts

• Processing and recording transactions

• Providing Services

• Providing customer support

• Processing returns and exchanges

• Preventing fraud

• Maintaining business and accounting records

• Resolving disputes

• Enforcing agreements and policies

• Complying with legal and regulatory requirements

Retention periods may vary depending on the nature of the information and applicable legal obligations.

Your Privacy Rights

Depending on applicable law and your location, you may have certain rights concerning your personal information.

These rights may include:

Access

You may have the right to request information about personal information we hold about you.

Correction

You may request correction of inaccurate or incomplete personal information.

Deletion

You may have the right to request deletion of certain personal information, subject to legal or operational retention requirements.

Portability

Where applicable, you may have the right to request a copy of certain personal information in a portable format.

Restriction

You may have the right to request restriction of certain processing activities where permitted by applicable law.

Withdrawal of Consent

Where processing is based on consent, you may be able to withdraw that consent.

Withdrawal of consent does not necessarily affect processing that occurred before the withdrawal.

Communication Preferences

You may unsubscribe from promotional email communications through the unsubscribe option provided within those communications.

Even after opting out of promotional communications, we may continue sending essential transactional communications relating to matters such as:

• Orders

• Payments

• Shipping

• Accounts

• Returns

• Exchanges

• Security

• Customer service

Identity Verification

Before fulfilling certain privacy-related requests, we may need to reasonably verify your identity.

Verification may require information such as:

• Email address

• Phone number

• Order information

• Account information

• Other information reasonably necessary to establish identity

Where permitted by applicable law, an authorized representative may also submit certain requests on your behalf, subject to appropriate verification and proof of authorization.

Complaints

If you have questions or concerns regarding how Bucketberry processes personal information, please contact us using the contact information available on Bucketberry.com.

We will review privacy-related complaints and respond in accordance with applicable requirements.

Where applicable, you may also have rights to approach the appropriate data protection or regulatory authority.

International Processing

Depending on the service providers and technology platforms used by Bucketberry, personal information may be processed, transferred, or stored in countries other than the country where you live.

Such processing may occur through international technology, hosting, payment, analytics, advertising, fulfilment, or other service providers.

Where legally required, appropriate safeguards will be used for international transfers of personal information.

Changes to This Privacy Policy

We may modify this Privacy Policy periodically due to changes in:

• Our Services

• Technology

• Business operations

• Legal requirements

• Regulatory requirements

• Service providers

• Privacy practices

The latest version will be posted on Bucketberry.com, together with the updated revision date.

Contact Us

If you have questions regarding this Privacy Policy, how we handle personal information, or a privacy-related request, please contact us through the official contact details listed on Bucketberry.com.

Website: Bucketberry.com

By accessing or using Bucketberry.com, you acknowledge that you have read this Privacy Policy and understand the privacy practices described above.